Sales Policy

Effective Date: November 21, 2024

At CoolNariTech, we are committed to providing high-quality cooling products and exceptional service. This Sales Policy outlines the terms and conditions governing all purchases made on our website (coolnaritech.com) or through our customer service channels. By placing an order with us, you agree to the terms outlined below.

1. General Terms of Sale

  • All sales are subject to product availability.
  • Prices listed on our website are in USD and may change without prior notice.
  • Orders are accepted only after payment has been successfully processed.
  • CoolNariTech reserves the right to cancel or refuse any order for reasons including, but not limited to, errors in pricing or product information, or if the payment cannot be verified.

2. Product Descriptions and Availability

  • We strive to ensure product descriptions and images are accurate. However, slight variations in color, specifications, or packaging may occur.
  • Product availability is updated regularly but is not guaranteed. If a product is out of stock after you place an order, we will notify you and provide options for substitution, backorder, or cancellation with a full refund.

3. Pricing and Promotions

  • Prices listed on our website include the cost of the product but do not include taxes, shipping, or additional fees unless otherwise stated.
  • Promotions and discounts are subject to specific terms and conditions and cannot be combined with other offers unless explicitly stated.
  • Typographical errors in pricing are not binding. In the event of an error, we will notify you and provide the option to cancel or confirm the order at the corrected price.

4. Payment Terms

We accept the following payment methods:

  • Credit and debit cards (Visa, MasterCard, American Express, Discover)
  • Online payment platforms (if applicable)
  • Other methods as listed at checkout

All payments are processed securely, and sensitive information is encrypted. Payment must be made in full before an order is shipped or delivered.

5. Shipping and Delivery

  • We offer shipping to most locations within the United States. Shipping costs are calculated at checkout based on the delivery address and product weight.
  • Estimated delivery times are provided at checkout but may vary depending on the shipping carrier and unforeseen delays.
  • Customers are responsible for providing accurate shipping information. CoolNariTech is not liable for lost shipments due to incorrect addresses.

6. Sales Tax

  • Sales tax is applied to orders based on the shipping address and applicable laws.
  • The total sales tax amount will be calculated and displayed at checkout before payment.

7. Order Modifications and Cancellations

  • Orders can be modified or canceled before they are processed for shipment by contacting our customer service team at [email protected] or 630-969-5739.
  • Once an order has shipped, it cannot be canceled. In such cases, the return process must be followed.

8. Warranty and Liability

  • Many of our products come with manufacturer warranties. Please refer to the specific product details for warranty coverage.
  • CoolNariTech is not liable for damages caused by improper installation, misuse, or neglect of the product.
  • Any claims for damages or defects must be reported within 7 days of delivery.

9. Disputes and Governing Law

  • Any disputes arising from a sale will be governed by the laws of the State of Pennsylvania, without regard to its conflict of law provisions.
  • Customers agree to resolve disputes through good-faith negotiations before pursuing legal action.

10. Contact Information

For questions or assistance with your order, please contact us:

  • Street: 2539 Clark Street, Vermont, Illinois, United States
    Phone number: 630-969-5739
    Email: [email protected]
    Website: coolnaritech.com

By completing a purchase with CoolNariTech, you acknowledge and agree to this Sales Policy. Thank you for choosing us for your cooling needs!